Returns & Refunds Policy

At Guard of Buffalo, your satisfaction comes first. That’s why we offer a 30-day cancellation window — no stress, no hassle.

Your Right to Cancel

You can cancel your order within 30 days of purchase, no questions asked.

The cancellation period ends 30 days after you receive the item, or when someone you assigned (not the carrier) gets the product.

How to Cancel Your Order

To start a cancellation:

1️⃣ Send us a written request via email:

2️⃣ Return the item following the conditions listed below.

Once we receive the product, we’ll process your refund within 30 days, using your original payment method.

✅ No extra fees for the refund.

Return Conditions

To be eligible for a return, your item must be:

✅ Purchased within the last 30 days

✅ In its original packaging and unused

🚫 Non-returnable items include:

• Customized or personalized products

• Perishable items or those with expiry dates

• Unsealed hygiene-sensitive goods

• Items mixed with other products that can’t be separated

We reserve the right to reject returns if they don’t meet these conditions.

Returning the Item

📦 Return Address:

Street: Suur-Paala tn 13

City: Tallinn

County: Harju maakond

Postal Code: 13619

Country: Estonia

Latitude: 59.4295107

Longitude: 24.8154032

🚛 Please Note:

• Customers are responsible for shipping costs and any shipping risks

• We recommend using tracked and insured shipping

• Refunds are processed only after we receive the product, or you provide proof of return

❗ We are not responsible for lost or damaged return shipments

Gift Returns

🎁 Was it a gift?

• If it was sent directly to you as a gift, you’ll receive gift credit for the returned value.

• If it wasn’t, the refund goes back to the original buyer.

Need Help?

Questions? Feedback? Need support?

We’re here to make sure you have a smooth and positive experience.

Thanks for being part of the Guard of Buffalo community! 🦬